Black Screen and then Crash on running the game
Known Fix:
If you open the game and just get a black screen - this is usually caused by the game not recognizing your monitor/graphics cards native resolution properly;
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Running the game from Steam
Go to the game in your Steam Library
Right Click and select ' Properties '
In the General tab, select ' Set Launch Options '
Add ' -windowed '
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Running the game from the Native Installer/exe
Go to the game Shortcut (or find the .exe C:Program Files (x86)Eden Star Pre-AlphaEdenGameBinariesWin64**EdenGame.exe** and Right Click and then create a Shortcut)
Right Click on the Shortcut and select ' Properties '
In the ' Target ' line, after the quotation marks ( ' ) append the end with ' -windowed ' e.g.
'C:Program Files (x86)Eden Star Pre-AlphaEdenGameBinariesWin64**EdenGame.exe' -windowed
The game should run in windowed mode fine. While in game you can try setting the resolution via the options menu and after this, then set the game to fullscreen again.
Solution 2
Find the GameUserSettings.ini file located here...
C:Users*YourUserNameHere*AppDataLocalEdenGameSavedConfigWindowsNoEditor
Note* if the AppData folder isn't visible, follow the instruction here... http://windows.microsoft.com/en-gb/windows/show-hidden-files#show-hidden-files=windows-7
2) Next copy and paste this file into another folder or your desktop, and delete the one inside the original folder. The Game should automatically generate a new one fresh for you when you next Play.
Remove the files from the 'Movies' folder
- Navigate to your Steam Eden Star install directory
Find the 'Movies' folder and delete the movies
C:Program Files (x86)SteamSteamAppscommonEden Star Pre-AlphaEdenGameContentMovies
if this fixes the issue it's a rare and difficult to reproduce issue and it would help us greatly if you could post us your system specs here or on the forums.
This is a priority issue for us and will implement a permanent solution as soon as possible, Thank you for your patience.